Adoption

It was after hours and Jose accommodated us immediately! I was not able to go in due to the Coronavirus, but Jose came out with the proper protective gear and took our guinea pig in for treatment. Jose was very nice and helpful! My experience was excellent.

Anonymous

Beautiful office and friendly receptionists – we have dealt with a few different ones now and all have been kind and attentive. Expert care for guinea pigs and experience in surgeries. Attentive employees who continuously kept me informed and checked in several times even after I got my guinea pig home. Absolutely, anyone with an exotic pet can trust your expert care.

K. LaChance

You genuinely care about the patients. I don’t think the experience could have been better. Everyone was very kind and professional. I didn’t have to wonder if you knew what you were doing or not.

A. Worden

You are an avian vet. Avian specialty instead of just a dog and cat vet. I loved the way [the doctor] handled my parrot. Thank God you take Care Credit. I’ll be an enthusiastic cheerleader.

J. Mendenhall

I was helped immediately and very kindly. It was very clean and welcoming. They were very professional and very caring about me and my snake. I was in and out in about an hour and everything was prefect to my standards. Simple caring and professionalism all the way around from all staff that I spoke with.

Anonymous

Even with a hurricane schedule, I was helped immediately. Both receptionists were kind and helpful. The cleanliness was exceptional. The tech and doctor took plenty of time to explain everything + to make sure I was comfortable w/home care. Great information & friendly!!

J. Fishburn

Everything was very clean + professional. Everyone was also very personable + caring! “Nona” is thriving!

A. Roberts & R. Duncan

Everyone was very polite. Very nice doctor, treated my pet with care. Very helpful information; a lot of information. Tech was super knowledgeable and very helpful. Doctor was very caring with my bunny. Everything super neat and clean.

M. Castillo

I am very pleased and feel that “Elmo” is getting the best care possible.

C. Bivens

You were able to see us the same day we called. That was such a relief because we knew we had a sick pet. She [the veterinary technician] was very helpful and answered all our questions. He [the doctor] was great. He was very patient and really cared. He encouraged us and told us we were doing good so far with our baby Sulcata. It was great overall.

J. Arato & J. Spangenberg

The facility was clean, the doctor and staff were friendly and confident. Provided prompt and thorough care for our piggy. The doctor and the staff were considerate of the cost and providing us with treatment options. Everything was great. Thank you!

B. Vinson

I would refer [others] to your doctor’s knowledge and experience on exotic animals. I trust in the doctor’s expertise and followed his instructions on care for “Hammstein”. “Hammstein” needed a specialist and if he ever needs anything I will be sure to visit again.

S. Erwin

We had a great experience. [You] took your time with my pet and explained what was going on.

Anonymous

Not many people see chickens. We appreciate the willingness to work within our budget, and still give the best care possible to “Red”. Everything was great! We had a great experience.

C. Greene

Everyone was nice, professional, and willing to answer all my crazy questions. I liked the quiet and peace. Dr. Rainwater was quite thorough. A good avian vet is hard to find.

S. Kelley

I decided to choose your practice because you specialize in reptiles and I have a very sick bearded dragon. I was delighted that we were able to get an appointment the very same day. I was very impressed and thankful. It was worth the two and a half hour drive! I was most satisfied with how welcoming and personal the staff and doctor was. He (the doctor) took the time to show me the x-rays and explain to me what was going on with my bearded dragon. He was very knowledgeable and honest. I am most appreciative of his patience, knowledge, and determination to try to help “Sprout” get better. You are thorough, professional, and caring. Exceptional thorough quality experience!

J. Tyler

Dr. Rainwater was excellent with “Allie”‘s care and helped immensely with my questions. We got a great care plan for her. The vet tech was also excellent with handling “Allie”. Dr. Rainwater took her time with us and was very helpful with information on “Allie”‘s issues.

K. Sites

VERY CLEAN AND NICELY APPOINTED. I FEEL THAT WE GOT A VERY PROFESSIONAL, AND THOROUGH EXAMINATION. DR AND TECH BOTH WERE VERY CARING IN THEIR HANDLING OF “RUBEN”.

P. Serock

I appreciated that the prices of services and office visits were shared with me ahead of time. Great care for “non-traditional” pets.

C. Trauger

I liked that Dr. Biascoechea referred to the latest research on sunlight and Vitamin D for guineas. You explained why things needed to be done instead of just relying on me to trust your word. it helps me feel better prepared to care for (my pet) at home. I thought (my pet’s) visit was very thorough and professional. The staff was friendly and very helpful.

Anonymous

Professional, informative environment, caring staff. You inform and provide the customer with as many options as possible in caring for the owner’s pet.

D. Cevdar

I was very impressed with the level of communication before, during, and after our appointment! Everyone was super nice and answered all my questions. You guys made us feel like part of the family! It isn’t easy finding a bunny vet, and you guys were exceptional!

K. Wetzel

The office is so nice. I can tell the vet is very knowledgeable about rabbits, which is very important to me. The doctor answered all my questions, even slightly unrelated ones. She is the best vet I’ve ever had. I can trust her. The assistants went above and beyond. The older vet technician was so gentle and loving with “Minnie”, and I could tell “Minnie” was comfortable in her care. Best rabbit vets!!

S. Wilson

I heard good things about your track record giving adrenal implants to ferrets, which I had some trouble finding someone to do. I liked how much info Dr. R provided about exactly what was going to go on back there, how long it might take, etc. Everyone from the receptionist to the doctor was competent and friendly, the space was bright and pleasant, and my babies were helped tremendously.

Becky

The staff members of Exotic Vet Care are amazing and all of my questions that I had about “Chance” and rabbits in general were answered. I was always helped immediately when I called. You guys were the most affordable and experienced working with rabbits. I was impressed by how many rabbits you see on a weekly basis.

Q. Lee

Very friendly staff all around. Very clean and orderly. The Doctor performed the ultrasound with us in the room and took time to explain to us what we were seeing. I was so pleased with this. Doctor’s knowledge and bedside manner are exceptional. The Doctor was very kind in explaining the itemized bill and what procedures could be optional or left for a later time.

Anonymous

The technician was helpful, caring, pleasant, and informative. Dr. Jose is amazing. He explained everything and drew little diagrams to help me better understand my pet’s condition.

D. Ungaro

Only practice that would see my chicken. Dr. Rainwater offered to help rehome my chicken if it was necessary. I’ve never had anyone do that before.

S. Ramsey

Best office for vet care I’ve ever experienced. Great customer service. I feel they were very thorough. The care of exotics is difficult and I feel I have been very well taken care of.

Z. Herman

Up-to-date with modern treatment options. Very courteous, polite + attentive. Also very informative + answered all of my questions. Excellent service. Clean facility. Doctor + staff are awesome.

C. Juarez

Good info about guinea pigs.

Lauren

Helpful + informative.

Anonymous

Doctor explained to us how to care for and help our birds live a longer and healthier life. She also explained how to change their diet and why the change needed to be made.

Anonymous

The waiting area was neat and clean and the receptionist was very friendly. The technician was very helpful and concerned about the problem our hamster was having. She was very gentle and seemed knowledgeable. I was very pleased with the service and the information I was given. I liked how well the Dr. explained what was wrong with our hamster and how to administer it to our hamster.

D. Connor

“How did the technician handle our bird who wants to bite us? “Spook” was so calm with her.”

Anonymous

Amazed at the care and professionalism towards fish – not many vets will handle piscine emergency care, and you guys do it well! Dr. B took the time to explain all procedures and review imaging with me and made sure I understood all treatment options and diagnoses. Beautiful office, awesome staff!

C. Stone

You made my husband, myself and “Ernie” feel relaxed.

J. Burch

All was great. Very receptive to the needs of my bird. Doctor’s bedside manner were exceptional.

R. Brooks

More than happy. We have learned so much! You are excellent at informing owners and being available at any time. It’s obvious how much you all care about your career and your patients!

S. & M. Rogers

Expert & careful handling of our blue & gold macaw. Thanks for all your help with our “Tiki”. We’ll see you in six months!

R. & L. Lehnert

Very friendly + informative – relaxing environment.

F. Small

The exam was professional, very knowledgeable. Learned a lot, more than expected.

L. & F. Kyzer

Very clean and quiet. Dr. Rainwater was very informative on rabbits and provided a lot of great advice. Everything came as expected – no surprise cost. Very good at keeping a calm, yet fun environment. Everyone seemed to care a lot and love their job. Made the visit comforting and informative.

S. & M. Kelley

Very friendly + knowledgeable. Very clean + organized. Great handling of bunnies. Very informative, helpful + instructive. Great experience!

L. Guerrero

Very friendly + helpful information about caring for our pet.

M. Lewis

Name/Photo	Species	Gender	Age	Special Needs/Additional Info
“Figaro”	Umbrella Cockatoo	M	~11yr	Needs checkup.
Echo	Crested Gecko	U	U	Needs checkup.
“Bishop”	African Bullfrog	U	2 yr	Needs checkup.
Yellow-Crowned Amazon	Amazon Parrot	U	U	Needs checkup.
Manzini	Savannah Cat	M	4 months	Up-to-date on veterinary care, needs neuter.

Adoption

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