Getting to Know: Client Services Coordinator Claudia

Our “Getting to Know” series is intended to give you some fun insight into the people behind the medicine here at Exotic Vet Care. We hope you enjoy it! This entry features our Client Services Coordinator Claudia.

1. What brought you to Exotic Vet Care?
I was looking for a change of environment. I wanted to try something other than retail which I had been doing for over 15 years prior. Kerry the practice manager is a friend of mine and when she heard I was looking for a change, she told me about Exotic Vet Care and that they were looking for a client coordinator. I was hired two years ago and am currently training to be Front Office Manager. I also have a ball python named Monty, so the little employee discount I get is super nice to make sure my scaly baby is healthy.

2. What’s the craziest thing you have seen at Exotic Vet Care?
So many things it is hard to list! I will have to say a few of my favorites were two baby Bobcats who came in to be spayed & neutered. It was a blast watching them play together. The other time was when a two-toed sloth came in. Never saw one before and it was pretty cool. So chill and relaxed, definitely an awesome experience.

3. What is one piece of advice you would give new pet owners?
Schedule a first time wellness visit as soon as you can after bringing a new family member into your home. Exotics are really good at hiding illness and pain. If we can catch a sign of illness early, we can treat it before it gets to the point of a life or death situation. Also, to be honest it will not only save your pets life but save you money. Preventative care is way less expensive than waiting till it is an emergency in the middle of the night.

4. What is the most rewarding part of working at Exotic Vet Care?
Playing with all the bright and colorful birds that come into the clinic, especially our regulars whom we see all the time for boarding. Each bird has such a unique personality, it is always a blast. They also are great for profile pics for social media.

5. How are you staying healthy and sane through the COVID-19 pandemic?
My husband is a Captain at Hanahan Fire Department so when we are not at work, we are usually just hanging out at the house playing video games and watching streaming television. We try to limit our exposure as little as possible since we are essential workers. I also foster for Charleston Animal Society so I always have 2 to 3 kittens in my house that keep me super busy. Along with my 3 cats, 2 dogs, and a snake I usually have plenty of entertainment animal wise.