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Emergencies
If your bird or exotic is exhibiting any of the symptoms described below, contact us immediately. Avian: Any weakness, staying at the bottom of the cage not perching, fluffed up while perched, sleeping a lot, not talking or singing (if does normally), loose droppings, not eating, blood in droppings, blood loss of any kind, prolonged straining to pass stool or egg. Ferret: Diarrhea, vomiting, pawing at the mouth (may indicate nausea due to dangerously low blood sugar), frequent trips to litter box with little or no urine production, pain in the abdomen, depression, lack of appetite. Rabbit, small mammal, marsupial: Diarrhea or decreased number of stools, lack of appetite, weakness, depression, painful when lifted or touched, head tilted to one side, rolling or flipping. Reptiles, amphibians: Weak or unresponsive, open-mouthed breathing, tremoring or twitching, prolonged lack or appetite, frantic movements, bloody droppings, prolonged straining to pass stool or egg. Fish: Rapid respiration, thick slime coating on body, red or white blotches on skin, listlessness, rubbing frantically against bottom of tank, loss of equilibrium. Of course, if you are in doubt as to whether your situation is an emergency, call us and we will help you assess the situation.
Emergency Admission:In the event that we have no available appointments on a given day, but you encounter an urgent situation with your pet during business hours, we offer Emergency Admission service. You will bring your pet in a small box or carrier to our office, and we will immediately assess your pet's condition and place him/ her into an incubator. We will begin any supportive care necessary to stabilize your pet, such as giving fluids, oxygen administration, or medications as indicated by your pet's condition. The doctor will attend to your pet as soon as possible. The doctor or one of our technicians will contact you at the number you specify after we have a tentative diagnosis and course of treatment. We will have already begun the process of diagnostics, doing any radiographs or bloodwork deemed necessary by the doctor. There is no difference in the cost of treatment of a pet that is admitted as an emergency versus a pet that has a scheduled appointment: the only difference is, since the owner cannot be present for the examination of the pet, we do require a deposit to begin working with your pet. The deposit can be cash, check, or credit card, and will be used strictly towards services to said pet. The amount of deposit required may vary depending on the severity of illness or injury.
Avian Emergencies:
Other situations that require veterinary assistance:
(The cat is referred to as the "silent killer" because there are several potentially deadly bacteria present in the cat's mouth/nails, and even if the bird appears unharmed and the skin appears unbroken, the bird is still in danger of succumbing to these bacteria.) Exotic Emergencies:**IF YOUR RABBIT, GUINEA
PIG, OR SMALL MAMMAL IS NOT EATING OR POOPING, If your rabbit or small mammal is not eating, their gastrointestinal system can go into stasis, a serious condition which may require extended hospitalization and treatment, or even surgery to correct. In order to prevent this condition, you can feed Oxbow Critical Care from a syringe. This will provide fiber and nutrients to support your pet until you are able to get to our clinic. Supplemental feeding is based on the weight of your pet, and our staff will be happy to assist you in figuring out how much to feed and how often. Not eating is often related to dental issues or internal blockage, and as such is an emergency situation which demands immediate medical attention. Dietary supplementation is meant only as a supportive measure, and your pet needs to come to our clinic as soon as possible. The Hospital Box
Animal Poison Control Center
After Hours EmergenciesIf you have a veterinary emergency during business hours (Mon-Fri 9am-6pm) bring your pet in and we will do everything possible to stabilize your pet and begin medical treatment. If it is an after hours emergency requiring immediate treatment, there are two emergency clinics in the Charleston area.
When a bird or exotic animal shows signs of illness it is critical to have it seen by a veterinarian as soon as possible. At Birds and Exotics Animal Care, we know how important it is to see your pet at the time the symptoms appear. If we do not have any appointments available that day, you can drop your pet off and we can treat it until it is stable enough to return home.
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